E-commerce services

The operating partner behind growing e-commerce brands.

Blue Candle runs the unglamorous work that actually scales a store — media buying, campaign planning, customer service and staffing — under one roof.

E-commerce fulfilment operations
$40M+
Ad spend managed
120+
Brands supported
4.8/5
Avg. client CSAT
24/7
Support coverage

What we do

Four services. One growth engine.

Plug in the piece you need, or hand us the whole commerce operation.

Media Buying

Profitable paid acquisition across Meta, Google, TikTok and Amazon. We manage spend against real margin targets — not vanity ROAS.

  • Full-funnel paid strategy
  • Creative testing
  • Margin-aware scaling
  • Marketplace ads

Campaign Planning

Launches, promotions and seasonal pushes mapped end-to-end — offer, channels, calendar and forecast — so nothing ships half-baked.

  • Promo & launch calendars
  • Offer architecture
  • Channel mix
  • Forecasting

Customer Service

Trained agents who protect your brand and your refunds. We handle tickets, chat and reviews so buyers stay happy and CSAT stays high.

  • Email / chat / phone
  • Returns & disputes
  • SLA reporting
  • Multilingual options

Staffing

Vetted e-commerce talent on demand — from media buyers and CS agents to ops and VAs — placed fast and managed to your standards.

  • Vetted specialists
  • Fast placement
  • Flexible contracts
  • Managed teams

How we work

A simple operating rhythm.

01

Audit

We dig into your store, ad accounts and support queue to find what is leaking money and where the upside is.

02

Plan

A clear roadmap across acquisition, retention and service — with targets, owners and a timeline.

03

Execute

Our specialists run the work day-to-day: buying media, shipping campaigns, answering customers.

04

Scale

We double down on what works and staff up as you grow, keeping unit economics healthy.

Who we are

Built to run commerce, not just advise on it.

Blue Candle LLC is a US-based e-commerce services firm. We pair performance marketers with operations and customer-service talent so brands get one accountable partner instead of five disconnected vendors.

From the first ad dollar to the last support ticket, we treat your store like our own — measured on the numbers that actually decide whether a business grows.

Let's grow your store the profitable way.

Tell us where you're stuck — paid, planning, support or people. We'll show you where the upside is.

Work with us